Effective Communication – PSEB Solutions

PSEB 9th Class Welcome Life Solutions Chapter 9 Effective Communication

January 8, 2024January 6, 2024 by Prasanna

Punjab State Board PSEB 9th Class Welcome Life Book Solutions Chapter 9 Effective Communication Textbook Exercise Questions and Answers.

PSEB Solutions for Class 9 Welcome Life Chapter 9 Effective Communication

Welcome Life Guide for Class 9 PSEB Problem Effective Communication Important Questions and Answers

Multiple Choice Questions:

1. …………….. means conveying one’s message to another.
(a) Communication
(b) Media
(c) Transport
(d) Movement
Answer:
(a) Communication

2. What is conveyed to others in communication?
(a) Message
(b) Views
(c) Information
(d) All of these
Answer:
(d) All of these

3. Which of these express better personality?
(a) Expressing oneself in a better way
(b) Listening to others in a better way
(c) Both (a) and (b)
(d) No one
Answer:
(c) Both (a) and (b)

4. Which skill an individual must learn to have a good impact on his personality?
(a) Skill of movement
(b) Communication skill
(c) Art of painting
(d) No one
Answer:
(b) Communication skills.

5. ………………. beautifully shines our personality.
(a) Happy
(b) Sorrow
(c) Communicating
(d) Fighting
Answer:
(c) Communicating

6. Incomplete communication can create ………………..
(a) problems
(b) happiness
(c) fights
(d) none of these
Answer:
(a) problems

7. What should be kept in mind while communicating with others?
(a) Pronunciation
(b) Speak slowly
(c) Stress on words
(d) All of these
Answer:
(d) All of these

8. Why don’t we like someone?
(a) Due to his nature
(b) Due to his habits
(c) Due to his way of talking
(d) All of these
Answer:
(d) All of these

9. What does affect our communication?
(a) Our behavior
(b) Our expressions
(c) Our nature
(d) All of these
Answer:
(d) All of these

10. Speaking as well as …………… has its own importance.
(a) Body language
(b) Writing
(c) Reading
(d) No one
Answer:
(a) body language

11. Which of these is a source of body language?
(a) Hands
(b) Eyes
(c) Face
(d) All of these
Answer:
(d) All of these

Fill in the Blanks:

1. When we express ourselves without talking it is known as ……………
Answer:
body language

2. We can communicate our feelings through body language with the help of continuous …………..
Answer:
practice

3. ……………. made his pictures without speaking a word.
Answer:
Harlie Chaplin

4. The meaning of ……………… is the convey our views to others.
Answer:
communication

5. ………………. communication can create problems for us.
Answer:
incomplete

Tick the Right (✓) or Wrong (x) Statement:

1. Incomplete communication makes our personality better.
Answer:
x

2. We should keep in mind words while talking.
Answer:
✓

3. Practice speaking is a must.
Answer:
✓

4. There is no importance of body language.
Answer:
x

5. Effective communication is a symbol of a good personality.
Answer:
✓

Match the Following:

(A)	(B)
Communication	Good nature
Body language	Views
Good communication	Body parts
Incomplete communication	Good personality
Liking someone	Problems

Answer:

(A)	(B)
Communication	Views
Body language	Body parts
Good communication	Good personality
Incomplete communication	Problems
Liking someone	Good nature

Very Short Answer Type Questions:

Question 1.
What is meant by communication?
Answer:
Communication means conveying one’s idea, message, or information to another.

Question 2.
What is necessary for communication?
Answer:
Two or more individuals are necessary for communication.

Question 3.
How does communication express our personality?
Answer:
Means of communication such as good speaking and listening express our good personality.

Question 4.
How can we exert the impact of a good personality on others?
Answer:
By learning the skill of good communication, we can exert the impact of a good personality on others.

Question 5.
How can we enhance personality?
Answer:
Good communication can enhance personality.

Question 6.
What is the disadvantage of incomplete communication?
Answer:
The whole thing went away due to incomplete communication.

Question 7.
Why does incomplete communication happen?
Answer:
Maybe others have not heard you clearly and are unable to understand the whole thing.

Question 8.
What is the reason for incomplete communication?
Answer:
Our wrong pitch of words cannot convey the proper message to others.

Question 9.
What should we keep in mind while speaking?
Answer:
We must give proper stress to the pronunciation, pause, and emphasis on the words.

Question 10.
What can we do for proper and better listening?
Answer:
We can do practice for proper and better listening.

Question 11.
Why do we like someone?
Answer:
Maybe we like someone’s way of speaking or his nature.

Question 12.
Why do we dislike someone?
Answer:
Maybe we do not like his nature or way of speaking.

Question 13.
What is important in good communication?
Answer:
Good speaking and listening are important in good communication.

Question 14.
What does affect our communication?
Answer:
Our nature, expression of mind, etc. affect our communication.

Question 15.
What is important in good communication along with speaking?
Answer:
For good communication, body language along with speaking is also important.

Question 16.
What do you mean by Body language?
Answer:
When we express our feelings without speaking, it is called body language.

Question 17.
Which body parts are used to express one’s emotions?
Answer:
Hands, face, eyes on be used to express one’s emotions.

Question 18.
What other name is given to body language?
Answer:
Body language is also known as non-linguistic communication.

Question 19.
How can we become experts in expressing body language?
Answer:
With continuous practice, we can become experts in expressing body language.

Question 20.
For whom, body language is very important?
Answer:
Body language is very important for those who can speak or listen.

Question 21.
Who made many movies without using language?
Answer:
Charlie Chaplin made many movies without using language.

Short Answer Type Questions:

Question 1.
Write a note on communication.
Answer:
The meaning of communication is to convey one’s views, messages, or information to another and to read or listen to others’ views clearly. To complete the communication, two or more individuals are necessary. If we will express ourselves in a better way and will listen carefully to others, it shows the features of a good personality. Good communication is an art or skill which everyone must possess to have a good personality and to exert an impact on others.

Question 2.
Discuss effective communication.
Answer:
The meaning of communication is to tell one’s views clearly to others and to listen to their views carefully. If everyone will possess the skill of good communication, their personality will develop. Everyone must know the importance of effective communication because while living in society, we meet many people. We convey our views to them and listen to their views as well. We can exert an effective impact on them only when our communication will be effective or it will have a bad impact on them. That’s why we must have a technique of good communication. ‘

Question 3.
Give reasons for incomplete communication.
Answer:
There can be many reasons for incomplete communication :

Maybe others are not told about the whole story.
Maybe others are unable to understand the whole story.
Maybe less stress is given to a few words which made the communication incomplete.
Maybe you haven’t heard the whole story of others.
Maybe we spoke on a low pitch and others are unable to understand the things.

Question 4.
How can we do good communication?
Answer:
Good communication can be done in many ways :

We must focus on the pronunciation of words or stress on particular words.
Others must be told everything in its pure form.
Good speaking also needs good listening skills.
If we practice becoming a good listener, many problems can be solved. That’s why our interest and better understanding is a must.

Question 5.
Why do we like someone? Give reasons.
Answer:

We like someone because of his nature that his nature is very good.
Maybe his way of talking is good which we liked very much.
Maybe others falk at right time and we like it.
Maybe someone’s vocabulary is good and we are influenced by this.

Question 6.
Write a note on Body Language.
Answer:
We express ourselves with the help of communication in which our language, expressions, proper pronunciation are very important. It can affect our communication skills. But many times, we don’t use words to communicate and use our eyes, hands, fingers to do the same. It means that we use body parts to convey our message and when we do so, it is known as body language. It is also known as non-linguistic communication. In good communication, both body language and words are important.

Question 7.
How can we become an expert in using body language?
Answer:
Many times, we cannot use language and words to communicate with others. For example, for people who cannot speak or listen, body language can be used. Mainly eyes, hands, and other body parts are used to communicate. For this, it is a must to become an expert in using body language. One can become an expert in using body language and that is practice. With constant practice, we can communicate emotions with our body language.

Long Answer Type Questions:

Question 1.
What did we learn in this chapter in relation to communication?
Answer:

Communication means conveying one’s message or views to another person. Two or more persons are necessary for communication.
Ineffective communication both speaking and listening are necessary. Listening is also a skill.
If our way of communication is good, it can help in enhancing our personality.
There should be complete communication. Incomplete communication can create problems for others.
Good listening is a part of good communication. So, it is necessary for us to listen to others carefully.
Our likeness or disliking for someone depends upon the person’s nature, language, way of talking, etc.
There is another method of communication and that is through body parts. We can use eyes, hands, etc. to convey the message to others. It is known as body language.

Source-Based Question:

Question 1.
Read the source and answer the questions that follow :
In this way with constant practice, we can also communicate emotions with our body language. This is one of the most effective ways to communicate because your personality is influenced by your body language before you speak. The greatest example of the importance and power of body language is the world-famous actor Charlie Chaplin. Charlie Chaplin has acted in all his films using his body language without speaking.

1. Except language, how can we express our feelings?
Answer:
We can use body parts to express our feelings such as hands, eyes, face.

2. What is meant by body language?
Answer:
When we convey our feelings to others without using language and by using body parts, it is called body language.

3. Who uses body language?
Answer:
Body language is mostly used by and for those who can’t speak or hear.

4. Which World famous actor used body language in his movies?
Answer:
World-famous actor Charlie Chaplin used body parts in his movies.

PSEB 10th Class Welcome Life Solutions Chapter 9 Effective Communication

January 6, 2024January 5, 2024 by Prasanna

Punjab State Board PSEB 10th Class Welcome Life Book Solutions Chapter 9 Effective Communication Textbook Exercise Questions and Answers.

PSEB Solutions for Class 10 Welcome Life Chapter 9 Effective Communication

Welcome Life Guide for Class 10 PSEB Effective Communication In Text Questions and Answers

Activity-2

Question 1.
What would you do, if you would be the C.R./monitor of the class?
Answer:
If I would be made the C.R./monitor of the class, I will make the discipline of the class correct because I know who is disturbing the class. Along with this, I will take care of the cleanliness of the class and make sure that no one should throw garbage in class. I will take the help of other students to make the class beautiful.

Question 2.
Which improvement do you want to inculcate in yourself?
Answer:
First of all, I will bring myself under discipline so that others must learn it. If the monitor of the class will not remain in discipline, how to pan other students will remain in the discipline. I will study hard to get good marks and make my teachers and parents happy.

Question 3.
How will you improve the class?
Answer:

I will continually remind others to remain in the discipline.
I will tell them the advantages of keeping a class plan and the disadvantages of having a filthy class.
I will continue to motivate students to study hard and get good marks.

PSEB 10th Class Welcome Life Guide Effective Communication Textbook Questions and Answers

Activity-1

Content—A half glass of water.
Students, write a sentence on this half-filled glass in your notebook. Question: What have you observed?

Question 1.
The glass of water is half empty
Answer:
No, we haven’t written this.

Question 2.
The glass of water is half-filled
Answer:
Yes, we have written this.

Question 3.
Have you written something different ? What is it ……………..
Answer:
No.

Think and Answer:

Question 1.
Who is your dearest Mend in class?
Answer:
Ritesh Chopra is my dearest friend among all the other students in class.

Question 2.
What are the qualities which make you like the person?
Answer:
His behavior is quite good, he speaks softly with others, never uses foul language, always cooperates with others and whenever I required him, he stands with me. That’s why I like him very much.

Question 3.
Whom you don’t like?
Answer:
I don’t like Neel as he always makes fun of others.

PSEB Solutions for Class 10 Welcome Life Effective Communication Important Questions and Answers

Multiple Choice Questions:

1. The meaning of ……………….. is to express one’s views, feelings, etc.
(a) Expression
(b) Interview
(c) Appreciation
(d) Personality.
Answer:
(a) Expression.

2. We can express ……………. with expressions.
(a) views
(b) feelings
(c) point of view
(d) All of these.
Answer:
(d) All of these.

3. Not presenting yourself in the right way has a ……….. impact.
(a) Negative
(b) Positive
(c) Sorrow
(d) Pleasure.
Answer:
(a) Negative

4. Hard work brings ……….
(a) appreciation
(b) attainment of goals
(c) success
(d) All of these.
Answer:
(d) All of these.

5. Why do students hesitate in giving answers to the questions asked by the teacher?
(a) Lack of self-confidence
(b) Don’t know the answer
(c) Don’t know how to reply
(d) All of these.
Answer:
(d) All of these.

6. The process of asking questions before giving a job is known as ………
(a) Interview
(b) Schedule
(c) Questionnaire
(d) Observation.
Answer:
(a) Interview.

7. While talking with someone,…………. is of great importance.
(a) personality
(b) clothes
(c) language
(d) body language
Answer:
(c) language

8. What is required to impress others?
(a) Voice
(b) Facial expressions
(c) Body language
(d) All of these.
Answer:
(d) All of these.

9. How to become proficient in practical life?
(a) With continuous practice
(b) With the better ways of speaking
(c) By properly using body language
(d) All of these.
Answer:
(d) All of these.

Fill in the Blanks:

1. Expression tells about us…………………
Answer:
personality

2. The main reason for not replying to the questions asked by the teacher is ……………..
Answer:
lack of self-confidence

3. Everyone has his own …………… to look at the things.
Answer:
point of view

4. An individual must have a ………… thinking.
Answer:
positive

5. There is always a proper way of giving …………….
Answer:
interview

6. ……………… of a speaker is of great importance.
Answer:
Language

True/False:

1. It always creates a positive impact when we are unable to express ourselves.
Answer:
False

2. With the proper way of expression, many of our problems can be solved.
Answer:
True

3. All have the same point of view to look at other things.
Answer:
False

4. Our outlook defines our surroundings.
Answer:
True

5. Positive people are liked everywhere.
Answer:
True

Match the Column:

Column A	Column B
(a) Communication	(i) Soft
(b) Loss	(ii) Testing
(c) Expression	(iii) Way of Talking
(d) Checking	(iv) Manifestation
(e) Voice	(v) Damage

Answer:

Column A	Column B
(a) Communication	(iii) Way of Talking
(b) Loss	(v) Damage
(c) Expression	(iv) Manifestation
(d) Checking	(ii) Testing
(e) Voice	(i) Soft

Very Short Answer Type Questions:

Question 1.
What do you mean by Expression?
Answer:
The meaning of the expression is to express one’s views, feelings, ideas in front of others.

Question 2.
When do we have a negative impact on someone?
Answer:
When we are unable to express ourselves in front of others.

Question 3.
What is the advantage of expressing oneself in a better way?
Answer:
One does great progress in life.

Question 4.
Masterji asked the students to write the districts of which state?
Answer:
He asked the students to write the districts of Punjab.

Question 5.
From whom did Ravinder ask for a copy?
Answer:
Ravinder asked Pargat for a copy to do his work.

Question 6.
Who told the names of all the districts correctly?
Answer:
Pargat Singh told the names of all the districts correctly and the teacher praised him as well.

Question 7.
Why was Pargat Scolded?
Answer:
Pargat was scolded because he was unable to keep his point of view.

Question 8.
What should we do to avoid trouble?
Answer:
We must know how to keep our case firmly.

Question 9.
Students do not reply to the questions asked by the teacher. Why?
Answer:
Because they lack self-confidence, don’t know the answer, or don’t know how to express themselves.

Question 10.
How can we develop the skill of self-expression in students?
Answer:
They must be asked to take part in different activities to develop this skill.

Question 11.
How can we come to know about one’s personality?
Answer:
From the point of view of looking at an object, we can easily come to know about one’s personality.

Question 12.
What kind of human attitude should be?
Answer:
An individual must have a positive attitude.

Question 13.
What do our teachers expect from us?
Answer:
They expect that we should have a positive attitude.

Question 14.
What type of people are negative-minded individuals?
Answer:
They always try to find problems in others.

Question 15.
What is the advantage of being optimistic?
Answer:
All respect him and he becomes popular among all.

Question 16.
What is meant by Interview?
Answer:
When someone is asked few questions on any issue and he replies to those questions, it is called an interview.

Question 17.
What affects the person speaking in front of you?
Answer:
Our language greatly affects the person speaking in front of us.

Question 18.
What should be kept in mind in order to influence someone?
Answer:
Our language and body language.

Short Answer Type Questions:

Question 1.
Write a note on the importance of expression?
Answer:
The meaning of the expression is to express one’s ideas, views, and feelings of others. Our way of expression tells about someone’s personality. If we want to make our personality impressive, it is a must to have an ability of self in ourselves. Many times, this quality is there in oneself but we are hardly aware of it and that’s why we are unable to express ourselves. One can achieve great success with a better way of expression. That’s why express is of great importance.

Question 2.
Generally, students don’t reply to the questions asked by the teachers. What are its reasons?
Answer:

Lack of Self Confidence. Maybe students lack self-confidence and are unable to express their views.
Don’t know the answer. Maybe students have not read the chapter and don’t know the correct answer.
Doesn’t know how to express himself. Maybe he knows the answer but hardly knows the way to express himself. That’s why he doesn’t reply.

Question 3.
Write a note on Positive attitude.
Answer:
Everyone has his own point of view of looking at things. If a person likes an object and finds many qualities in it, then it is called a positive attitude. But if he sees flaws in the item and doesn’t like it, it’s called a negative attitude. The way a person looks at an object describes his or her personality. If a person has a negative attitude then he cannot progress in life. But if his outlook on life is positive, he will surely make progress in life.

Question 4.
“Our perspective defines our surroundings.” Explain the comment.
Answer:
There is no denying the fact that our perspective defines our surroundings. For example, a glass of water is half empty or half full it determines a person’s point of view. If a person sees half-empty glass, he is a negative thinking person but if the glass is half full, he is a positive-minded person. A person with positive thinking always finds qualities among others but a negative-minded person always tries to find deficiencies among others. It helps in the development of a right or wrong personality and we do progress accordingly.

Question 5.
What is the result of our positive attitude?
Answer:
Due to our positive or negative attitude, we like or dislike few people. If we have a positive attitude, we do not find mistakes among others. We even overlook petty issues. On contrary, the person with a negative attitude always tries to find mistakes in others. People with a positive attitude are always respected, become popular, and does progress in life.

Question 6.
How our language affects other people?
Answer:
When we communicate with others, our language affects others. We should use very light words if we want to have a good effect on our personality. There should be sweetness in our voices. All this has a great effect on the development of our personality. Our way of talking affects our personality and relations with others.

Question 7.
What are the two effective ways to communicate effectively?
Answer:

Language. Language plays the most important role in communicating with others. If we have softness, calmness in our language then others will definitely be influenced. But if we use foul language, then others will hate us.
Body language. Our body language is also important ineffective communication. What type of facial expressions do we have while talking to others, what kind of gestures do we make end how do we explain things with gestures, also influence others.

Long Answer Type Question:

Question 1.
What effective methods should be used while doing interviews?
Answer:
At the time of the interview, the following steps should be used :

Questions should be simple and to the point.
The language of questions should be simple.
If the interview is for a job, then job-related qualities should be looked into.
Respect should be given while questioning.
Answers to questions should be given with full confidence.
Answers should be given with a smile.
Talk politely and say thank you while going out of the interview.
If you don’t know the answer, then politely tell that you don’t know the answer.